Partner’s Terms and Conditions

These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order are complete and accurate.

Each Order shall be deemed to be a separate offer by the Customer to purchase Goods on the terms of this Contract, which the Supplier shall be free to accept or decline at its absolute discretion.

Each Order shall be made in writing or, if made orally, shall be confirmed in writing within two Business Days.

The Order shall only be deemed to be accepted when the Supplier issues a written acceptance of the Order, at which point the Contract shall come into existence.

Any samples, drawings, descriptive matter or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier’s catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any contractual force.

For the avoidance of doubt, nothing in these Conditions shall create any contractual relationship for the supply of the Services between:

• the Supplier and the Customer;
• the Customer and any of the Customer’s own distributors or resellers; or
• the Customer and any End User who purchases the Goods from the Customer or any of the Customers own distributors or resellers.

End Users will be required to enter into a separate contract with Supplier for the supply of the Services on the basis that the price payable by an End User for the supply of the Services will by virtue of that End User’s purchase of the Goods from the Customer or any of the Customer’s own distributors or resellers be deemed to have been pre-paid. The Customer shall refer any complaints or queries about the Supplier’s provision of the Services to the Supplier.

The Goods are described in the Specification.

The Supplier reserves the right to amend the Specification if required by any applicable statutory or regulatory requirements.

The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready.

Delivery is completed on the completion of unloading of the Goods at the Delivery Location.

Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

If the Customer fails to take delivery of the Goods within three Business Days of the Supplier notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or the Supplier’s failure to comply with its obligations under the Contract:

• delivery of the Goods shall be deemed to have been completed at 9.00 am on the third Business Day after the day on which the Supplier notified the Customer that the Goods were ready; and
• the Supplier shall be entitled to store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).

If ten Business Days after the day on which the Supplier notified the Customer that the Goods were ready for delivery the Customer has not taken delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods.

If the Supplier delivers up to and including 5% more or less than the quantity of Goods ordered the Customer may not reject them.

The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

The Supplier warrants that the Goods shall:

• conform with the Specification;
• be of satisfactory quality (within the meaning of the Sale of Goods Act 1979, as amended); and
• comply with all applicable regulatory requirements.

Subject to Condition 5.3, if:

• the Customer gives notice in writing to the Supplier within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in Condition 5.1;
• the Supplier is given a reasonable opportunity of examining such Goods; and
• the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier’s place of business at the Customer’s cost,

the Supplier shall:

• at its option, repair or replace any Goods that are found to be defective, or refund the price of such defective Goods in full; and
• refund the reasonable costs of returning such defective Goods.

The Supplier shall not be liable for the Goods' failure to comply with the warranty set out in Condition 5.1 in any of the following events:

• the Customer makes any further use of such Goods after giving notice in accordance with Condition 5.2;
• the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;
• the defect arises as a result of the Supplier following any drawing, design or specification supplied by the Customer;
• the Customer alters or repairs such Goods without the written consent of the Supplier;
• the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
• the Goods differ from the Specification as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

If the Customer does not comply with the conditions set out in Condition 5.2 and/or any of the circumstances set out in Condition 5.3 apply,:

• the price of the Goods shall remain payable in full; and
• the Supplier reserves the right to return to the Customer any Goods:
  • which are found not to be defective; or
  • in which the defect arises as a result of any of the circumstances set out in Condition 5.3
  and to invoice the Customer for the reasonable costs of return.

Except as provided in this Condition 5, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in Condition 5.1.

The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.

These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

Where the Customer is a clinic or other medical facility, it warrants that it will obtain the written consent of End Users for the test report provided by the Supplier to End Users as part of the Services to be shared with the Customer.

The Supplier shall be entitled to request a copy of the consent referred to in Condition 6.1.

The risk in the Goods shall pass to the Customer on completion of delivery.

Title to the Goods shall not pass to the Customer until the earlier of the date on which:

• the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums; and
• the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in Condition 7.4.

Until title to the Goods has passed to the Customer, the Customer shall:

• store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property;
• not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
• maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
• notify the Supplier immediately if it becomes subject to any of the events listed in Condition 10.1(b) to Condition 10.1(d); and
• give the Supplier such information relating to the Goods as the Supplier may require from time to time.

Subject to Condition 7.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:

• it does so as principal and not as the Supplier’s agent; and
• title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.

if before title to the goods passes to the customer the customer becomes subject to any of the events listed in condition 10.1(b) to condition 10.1(d), or the supplier reasonably believes that the customer is about to become subject to any of them then, without limiting any other right or remedy the supplier may have:

• the Customer’s right to resell the Goods or use them in the ordinary course of its business ceases immediately; and
• the Supplier may at any time:
  • require the Customer to deliver up all Goods in its possession that have not been resold, or irrevocably incorporated into another product; and
  • if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

If the Customer is the subject of a request, court order or other directive of a governmental or regulatory authority to withdraw any Goods from the market (Recall Notice) it shall immediately notify the Supplier in writing enclosing a copy of the Recall Notice.

Unless required by law, the Customer may not undertake any recall or withdrawal without the written permission of the Supplier and only then in strict compliance with the Supplier’s instructions about the process of implementing the withdrawal.

The price of the Goods shall be set out in the Order.

The Supplier may, by giving notice to the Customer at any time before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:

• any factor beyond the Supplier’s control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
• any request by the Customer to change the delivery date (s), quantities or types of Goods ordered, or the Specification; or
• any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.

The price of the Goods:

• excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice; and
• excludes the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer.

The Supplier may invoice the Customer for the Goods on or at any time after the completion of delivery.

The Customer shall pay the Supplier’s invoices in full and in cleared funds within the time period set out in the Order.

Payment shall be made to the bank account nominated in writing by the Supplier. Time for payment is of the essence.

If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 4% per annum above Barclays Bank Plc’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.

The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). The Supplier may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.

Without limiting its other rights or remedies, the Supplier may terminate this Contract with immediate effect by giving written notice to the Customer if:

• the Customer commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 14 days of that party being notified in writing to do so;
• the Customer takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;
• the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on all or a substantial part of its business; or
• the Customer’s financial position deteriorates to such an extent that in the Supplier’s opinion the Customer’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.

Without limiting its other rights or remedies, the Supplier may suspend provision of the Goods under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in Condition 10.1(b) to Condition 10.1(d), or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.

Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment.

On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest.

Termination of the Contract shall not affect any of the parties' rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of this Contract that existed at or before the date of termination.

Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.

Nothing in these Conditions shall limit or exclude the Supplier’s liability for:

• death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
• fraud or fraudulent misrepresentation;
• breach of the terms implied by section 12 of the Sale of Goods Act 1979;
• defective products under the Consumer Protection Act 1987; or
• any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability.

Subject to Condition 11.1:

• the Supplier shall under no circumstances whatsoever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and
• the Supplier’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Goods.

Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure result from a Force Majeure Event. If the period of delay or non-performance continues for four weeks, the party not affected may terminate this Contract by giving 14 days’ written notice to the affected party.

Assignment and other dealings.

• The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
• The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.

Confidentiality

• Each party undertakes that it shall not any time during the Contract, and for a period of two years after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by Condition 13.2(b).
• Each party may disclose the other party’s confidential information:
  • to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this Condition 13.2; and
  • as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
• Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Contract.
• Each party reserves all rights in its Confidential Information. No rights or obligations in respect of a party’s Confidential Information other than those expressly stated in this Contract are granted to the other party or to be implied from the Contract. In particular, no licence is hereby granted directly or indirectly under any Intellectual Property Rights held, made, obtained or licensable by either party now or in the future.

Entire agreement.

• This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
• Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation based on any statement in this Contract.

Variation.

No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

Waiver.

No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

Severance.

If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this Condition shall not affect the validity and enforceability of the rest of the Contract.

Notices

• Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this Condition, and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service, commercial courier, fax or email.
• A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in Condition 13.7(a); if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by fax or email, one Business Day after transmission.
• The provisions of this Condition shall not apply to the service of any proceedings or other documents in any legal action.

Third party rights

No one other than a party to this Contract and their permitted assignees shall have any right to enforce any of its terms.

Governing law

The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

Jurisdiction

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.